Grow Your Business (Organization) with Media Relations

Yesterday's issue focused on the value and effectiveness of the practice of media relations as a low-cost, high-results option to your marketing mix. Reporters and journalists can be intimidating, but these tips will help you to position yourself as a dependable and helpful source of knowledge for reporters.The end result will be free exposure for your business that's more far-reaching and valuable than advertising alone.

1. Reporters and editors often spend most of their time in the world of ideas. When you are engaged in conversation, remember to bring up the topic they like to talk about. In a similar vein, if you see a subject come up in the news you know will interest a reporter, copy and send it to him or her.

2. Don't let months pass without contact. If you stumble across an event or idea related to an area of the reporter's or editor's interest, call and leave a quick voicemail about it. The goal is relationship building. If the reporter or editor you would like to get to know is local, you can drop by the office (with appropriate notice) or even invite him or her to lunch.

3. When you are interviewed, give good quotes. Strive for simple, declarative sentences. Use concrete images. Answer the question. Help the reporter do a good job, and once again your effort will be appreciated. At the end of an interview, ask about other stories the reporter is currently covering. Explain how you may be able to contribute and offer a unique angle that may interest their audiences. And make it clear that you're eager to be an accessible source of information in the future.

4. Don't forget to maintain your relationships once they are established. Sometimes the reporter will call you as a source, but you just aren't right for that particular subject matter. You can still be helpful by suggesting another person to call. Or, if the reporter needs a second or third source to interview, suggest names of other people. The reporter will remember this and be grateful. Effective media relations are all about relationships. If you develop, nurture and maintain good relationships with reporters and editors, you will become the expert source they seek out time after time, which will help you stand out from the competition and boost your sales.
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Source: Pam Lontos is president of PR/PR, a public relations firm based in Orlando, Florida. She is author of I See Your Name Everywhere and is a former vice president of sales for Disney's Shamrock Broadcasting.